Privacy policy

What we collect

Account data: name, email, password (stored hashed by our authentication provider), country and city.

Profile data: profile photo, social usernames, self-reported follower counts, content categories. For businesses: business name, category, address, contact details, logo, cover image and, optionally, company registration or VAT details.

Activity data: campaigns you join, story submissions, uploaded screenshots and the view and engagement figures you enter, reviews, notifications, wallet transactions and payout requests.

Technical data: IP address, device and browser information, and basic usage events needed to keep the service secure and working.

Why we use it

To run your account, match creators with campaigns, let businesses review submissions, calculate and pay rewards, prevent fraud, meet accounting and tax obligations, and support you when something goes wrong.

Our legal bases are: performing our contract with you, our legitimate interest in preventing fraud and improving the service, your consent for optional analytics or marketing, and compliance with legal obligations.

Who sees it

When you join a campaign, the business sees your public creator profile and, once you submit, your submission with its screenshots and figures.

Service providers: our hosting and database provider, our payment provider, and our email provider. They act on our instructions.

Authorities, where we are legally required to disclose.

We do not sell your personal data or share private submission content with advertisers.

How long we keep it

Account and profile data while your account is open. Payment, payout and reward records for as long as accounting and tax law requires, typically several years. Submission media is deleted or anonymised once it is no longer needed for review, disputes or record-keeping.

Your rights

You can ask for a copy of your data, correct it, delete it, restrict or object to certain processing, withdraw consent, and ask us to transfer it. Email support@tagly.app and we'll respond within one month. You can also complain to your local data protection authority.

Security and transfers

Access to data is restricted by database-level permissions, so users can only reach their own records and the records they're entitled to review. Uploads are stored in access-controlled storage. Where data is processed outside your region, we rely on appropriate safeguards such as standard contractual clauses.

Children

Tagly is not for anyone under 18. If we learn that an under-18 has created an account, we will close it and delete the data.