Business terms

Your business account

You confirm you are authorised to act for the business and to commit its funds. We may ask for details such as your company or legal name and a registration or VAT number, and we may mark your business as pending, verified, rejected or suspended based on those checks.

Creating and funding a campaign

A campaign stays a draft until it is funded. Before checkout you'll see the creator rewards, the Tagly service fee and your total. The fee rate is set in platform settings and shown at checkout rather than assumed.

Once funded, your campaign becomes visible to creators and you commit to reviewing submissions within a reasonable time — normally five working days.

Reviewing fairly

You must approve a submission that follows the brief. You may ask for more information, and you may reject, but a rejection has to include a reason. Rejecting valid work to avoid paying, changing the brief after creators have joined, or asking for work beyond the published brief are breaches of these terms and can lead to suspension.

You cannot approve your own submissions or use accounts you control to claim rewards from your own campaign.

Paying creators

Approving a submission irrevocably credits the creator's reward from your funded budget. Approved rewards cannot be clawed back except where the submission is found to be fraudulent, which is handled through our dispute process.

Cancelling and refunds

You can pause or cancel a campaign at any time. Rewards already approved stay payable. Unused, uncommitted budget is handled under the refund policy.

Using creator content

You may view submitted content for review and reshare the story to your own account for the period stated in your campaign. Any other use — adverts, printed material, your website, paid promotion — requires the creator's separate permission.

No guaranteed results

Tagly does not guarantee a number of submissions, views, footfall or sales. Campaign performance depends on your offer, your brief and the creators in your city.